CONTACT US

If you have any suggestions, comments or complaints, regarding any aspect of the practice, please contact our Practice Manager, Lisa O’Sullivan, on 01923 202600, who together with one of the partners will investigate any problem.

We prefer that any complaint is put in writing as it helps us to make sure that we are investigating your concern fully. If you are unsatisfied with our response, you have the right to take the matter to the Healthcare Commission.

Complaints Manager
West Herts Primary Care Trust
Charter House
Parkway
Welwyn Garden City
AL8 6JL

For a copy of our Practice complaints policy, click HERE